PIVI & PIVI PRO FAQS

PIVI & PIVI PRO FAQS

Find the answers to our most frequently asked questions about Jaguar infotainment and our connected services.

SYSTEM SETTINGS AND CONTROLS

SYSTEM SETTINGS AND CONTROLS

NAVIGATION

NAVIGATION

SUBSCRIPTIONS

SUBSCRIPTIONS

WI-FI, CONNECTIVITY AND DATA

WI-FI, CONNECTIVITY AND DATA

SOFTWARE UPDATES

SOFTWARE UPDATES

IGUIDE

Available to download on both AppleTM and AndroidTM, the Jaguar iGuide app* makes it easy to find key information on the functions and features of your Jaguar.
IGUIDE

SYSTEM SETTINGS AND ENTERTAINMENT

OPEN ALL
RADIO AND MEDIA PLAYER
USB CONNECTIVITY
ONLINE PACK
CUSTOMISATION
SETTINGS AND CONTROLS
VOICE RECOGNITION
GENERAL

NAVIGATION

OPEN ALL
MAP VIEWS AND INTERACTIONS
ROUTE GUIDANCE
GENERAL
SETTINGS

SUBSCRIPTIONS

OPEN ALL
SUBSCRIPTIONS
PURCHASING AND ACTIVATION
TERMINATION OF THE INCONTROL SERVICES
PREFERENCES

WI-FI, CONNECTIVITY AND DATA

OPEN ALL
SIM AND DATA
BLUETOOTH
PHONE

SOFTWARE UPDATES

OPEN ALL
SOFTWARE UPDATES
PROBLEM RESOLUTION

CAN'T FIND WHAT YOU'RE LOOKING FOR?

Our infotainment experts look forward to hearing from you. 


Telephone: 0370 5000500 


Email: lradvice@jaguarlandrover.com

1Connected Navigation will require further subscription after the initial term advised by your Jaguar Retailer.

2Your car is prepared for Apple CarPlay. The services offered by Apple CarPlay depend on feature availability in your country, please see https://www.apple.com/ios/feature-availability/#apple-carplay for more information.

3Your car is prepared for Android Auto. The services offered by Android Auto depends on feature availability in your country, please see https://www.android.com/auto/ for more information.

4Remote contains subscription services that can be extended after the initial term advised by your Jaguar Retailer. The Remote App will need to be downloaded from the Apple App Store/Google Play Store.

5InControl Remote, Secure Tracker or Secure Tracker Pro subscription and InControl account required. Secure Tracker and Secure Tracker Pro services need to be activated and the vehicle must be in an area with network coverage. To continue using the relevant feature after its initial subscription period, you will need to renew your subscription and pay the applicable renewal charges.

6Online Pack 12-month subscription required. To continue using the relevant feature after its initial subscription period, you will need to renew your subscription and pay the applicable renewal charges. Available in connected markets only, please check with your Retailer. Online Pack for S specification packs and above.

7Fair use policy applies. After 20GB of data is used within a month, data speeds and functionality on vehicle may reduce for the rest of the month.

8Update is subject to owner/driver consent. Network connectivity required.